The Mitel 5340 IP Phone is a new generation phone that can be customized to a specific user and includes a large (backlit) graphics display, dual-mode protocol SIP / MiNet, wideband audio support, HTML applications toolkit built in, and 48 programmable self-labeling keys that provide one-touch access to speed calls and much more.

Support for the 5300 Intelligent Directory applications and UC Express (formerly Mitel 5300 Integrated Office Companion Enhanced) increase user productivity and provide 5340 phones with at-a-glance presence information.